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Service Edge
Certified Solution
Service Edge Product is an easy-to-use and implement business system that helps manage many types of businesses. Service Edge Module handles estimates, service, repairs, builds/rebuilds, routing/scheduling, equipment life-cycle, contracts and more.
Compatible With: Sage 100 ERP [MAS 90 and 200], Versions 2013 , 2014
Created by:

Base System $3,500 - $6,800
Advance System $7,000 - $17,000
Industry Specific System $9500 - $48,000

DetailsProduct SpecificationReviews
Service Edge covers all the essentials of the service industry: Service management, Dispatching, Scheduling, Equipment maintenance, Knowledge base, Customer relationship tracking, Warranty, Scheduled service, Work force management, Work flow automation, Inventory management, and Billing. Supports the field service categories: Installations, Repairs, Field Service, Scheduled/Planned Maintenance, Meter readings, Rebuilds, and RMA. Real-time visibility to service history, contracts, warranties, and customer profile ensures capture of billable work as well as identifying potential sales opportunities. Management can base decisions on well presented business intelligence. In addition, repeat service information provides valuable information to increasing service and product quality. Service Manager helps improve productivity and cost reporting by automating tracking of job steps, parts, and labor through the entire repair process. This is done by our Work Flow Manager and drill-down inquiry system. This information enables better decision-making and prioritization while limiting the parts over and under stocking. Work flow management reduces unnecessarily efforts when standard flows are acceptable. The sales and service department requirements often involve many business components such as; Sales department, inventory, techs, trucks, multiple locations, management, outside service providers, vendors, and so on. This can lead to fragmented and inefficient processes that adversely affect service performance and profitability. Service Manager helps you get your arms around your business by providing a single solution and database fully integrated to the powerful Sage MAS 90 and MAS 200 Accounting system. Service Manager can help you maintain strong customer relationships through post-sales service and support excellence.
Product ID: Service Edge

Industries: Electrical, Plumbing, & HVAC, Electronics & Computers, Scientific & Research Equipment, Industrial Equipment, Supply, &, Service, Commercial Transportation

Business Needs: Route Management, Sales Order Entry, Vendor Management, Time Management