Simplify the creation of contacts in Sage ACT! and prevent the loss of potential new customers effectively. Usually, the customer contact information derived from forms of web sites or online stores is received as an email and therefore the manual transfer of this data into your CRM system is necessary. In addition to the considerable amount of time, information is often lost during this process and transfer errors are common. FETCH|IT helps you to automate the transmission of this valuable data into your CRM system and provides additional comfortable and useful filtering functions. For example, you can define freely which information needs to be present within a dataset for it to be transferred, thus avoiding entries with incomplete or unnecessary content. Once established and instructed with the respective tasks, FETCH|IT operates in the background.

FETCH|IT can automatically create contacts from virtually any email information. Based on your individual configuration, this service analyzes newly received emails in defined time intervals and stores the data in an importable file. This  file is then transferred in your CRM system in regular time intervals and the collected data is assigned to the appropriate contact fields. In addition, the email content or their attachments can be stored as a note, document or history in the CRM system.  Based on your preferences, the acquired emails from your mailbox are either deleted or saved in a special directory.

Depending on the definition, further automated processes such as work flow initiation, creation of a follow up or an automatic email response are possible. Therefore, not only the correct contact data acquisition is guaranteed but also the targeted information.